Organizational Assessment Tools and Resources

Organizational assessments aim to understand internal processes as much as outcomes. For example, it is useful to look deeply at decision-making: What information do decision-makers get and from whom? Which voices or sources of information have credence? What gets discounted or devalued in the process? How are decisions communicated? What are the impacts of current decision-making processes on different racial/ethnic groups?


In doing these assessments, it is very useful to look at the existence and influence of white dominant culture. People with different roles and identities within the organization should review each area of an organization’s internal and external practices.


This section includes resources, tools, and examples of organizational assessments.

Resources

Title
Author
Organization
Social Determinants Framework
Sonali S. Balajee et al.
Multnomah County, Office of Diversity and Equity
Social Service and Social Change: A Process Guide
Linda Campbell and Frances Kunreuther, with Sarah Einstein et al.
Building Movement Project
Measuring Love in the Journey for Justice: A Brown Paper
Shiree Teng and Sammy Nuñez
Building Organizational Capacity for Social Justice
AAPIP: NGEC
Frameworks & Approaches, Understanding Racial Inequities in Policies, Programs & Grantmaking-Racial Equity Campaign
Funders for LGBTQ Issues

Tools and Practices

Title
Author
Organization
Accountability Principles
Puget Sound Cohort, Race Forward
Diagnostic Toolkit: Understand the State of Education Equity in Your Community
Alliance for Resource Equity: Education Resource Strategies and The Education Trust
Race Equity Impact Assessment
Center for the Study of Social Policy
Organizational Self-Assessment Related to Racial Equity
Coalition of Communities of Color, Eliminating Disparities Collaborative
Power Analysis Survey
Communities Creating Healthy Environments
Race Matters Toolkit
The Annie E. Casey Foundation; Race Matters Institute
Racial and Social Equity Assessment Tool for Farm to School Programs and Policy
National Farm to School Network
Racial Equity Toolkit: Applying a Racial Equity Lens to your Organization
Monica Joe and Reuben Waddy
Housing Development Consortium (HDC)
Racial Equity Toolkit: To Assess Policies, Initiatives, Programs and Budget Issues
City of Seattle
Racial Justice Assessment Tool
Western States Center (WSC)
Ready for Equity in Workforce Development: Racial Equity Readiness Assessment Tool
Race Forward
TOCAR Collaborative Campus and Community Climate Survey for Students
Training Our Campuses Against Racism (TOCAR)
Tool for Organizational Self-Assessment Related to Racial Equity
Coalition of Communities of Color
Transforming Organizational Culture Assessment Tool (TOCA)
Maggie Potapchuk
MP Associates
Using Human Rights Assessments in Local Governance: A Toolkit for State and Local Human Rights and Human Relations Commission
JoAnn Kamuf Ward and Naz Ahmad et al.
Columbia Law School Human Rights Institute
Advancing the Mission: Tools for Equity, Diversity, and Inclusion
JustPartners, Inc. (JPI); The Annie E. Casey Foundation
Assessing Organizational Racism
Western States Center (WSC)
Concentric Circles: Unpacking Privilege and Power
Maggie Potapchuk
MP Associates
Equity Audit
Beloved Community
Local Health Department Organizational Self-Assessment for Addressing Health Inequities: Toolkit
Bay Area Regional Health Inequities Initiative
Moving a Racial Justice Agenda: Organizational Assessment: Are You Ready?
Western States Center (WSC)

“To reverse the colonized, white supremacist culture of ‘knowing,’ where only the mind-knowing way is valued and maintains power dynamics that accrue value based on white dominant culture, we must actively value and integrate ways of knowing that are deeply ingrained from our ancestors: prioritize connections and relationships, emergence, belonging, the mystery of things that are not ‘knowable,’ and our own being.

We are valuators, not evaluators. Valuation is integration of all the ways of knowing.”

~ Audrey Jordan, Measuring Love in the Journey For Justice

SPOTLIGHT

Do Black Lives Matter in Your Organization? Living into the Values of Your Public #BLM Statement – Equity in the Center

Also in this section:
  • Identifying Opportunities and Challenges

  • Community Assessment Tools and Resources

GLOSSARY

Accountability

In the context of racial equity work, accountability refers to the ways in which individuals and communities hold themselves to their goals and actions, and acknowledge the values and groups to which they are responsible.


To be accountable, one must be visible, with a transparent agenda and process. Invisibility defies examination; it is, in fact, employed in order to avoid detection and examination. Accountability demands commitment. It might be defined as “what kicks in when convenience runs out.” Accountability requires some sense of urgency and becoming a true stakeholder in the outcome. Accountability can be externally imposed (legal or organizational requirements), or internally applied (moral, relational, faith-based, or recognized as some combination of the two) on a continuum from the institutional and organizational level to the individual level. From a relational point of view, accountability is not always doing it right. Sometimes it’s really about what happens after it’s done wrong.


SOURCE:  Accountability and White Anti-Racist Organizing: Stories from Our Work, Bonnie Berman Cushing with Lila Cabbil, Margery Freeman, Jeff Hitchcock, and Kimberly Richards (2010). 


Related Resources:  Accountability

Location: PLAN / Change Process

Black Lives Matter

A political movement to address systemic and state violence against African Americans. Per the Black Lives Matter organizers: “In 2013, three radical Black organizers—Alicia Garza, Patrisse Cullors, and Opal Tometi—created a Black-centered political will and movement building project called #BlackLivesMatter. It was in response to the acquittal of Trayvon Martin’s murderer, George Zimmerman. The project is now a member-led global network of more than 40 chapters. [Black Lives Matter] members organize and build local power to intervene in violence inflicted on Black communities by the state and vigilantes. Black Lives Matter is an ideological and political intervention in a world where Black lives are systematically and intentionally targeted for demise. It is an affirmation of Black folks’ humanity, our contributions to this society, and our resilience in the face of deadly oppression.” 


SOURCE:  Black Lives Matter, “Herstory” (accessed 7 October 2019).

Collusion

When people act to perpetuate oppression or prevent others from working to eliminate oppression. 


Example: Able-bodied people who object to strategies for making buildings accessible because of the expense.


SOURCE:  Teaching for Diversity and Social Justice: A Sourcebook, edited by Maurianne Adams, Lee Anne Bell, and Pat Griffin (Routledge, 1997).

Institutional Racism

Institutional racism refers specifically to the ways in which institutional policies and practices create different outcomes for different racial groups. The institutional policies may never mention any racial group, but their effect is to create advantages for whites and oppression and disadvantage for people from groups classified as people of color.


Examples:

  • Government policies that explicitly restricted the ability of people to get loans to buy or improve their homes in neighborhoods with high concentrations of African Americans (also known as “red-lining”).

  • City sanitation department policies that concentrate trash transfer stations and other environmental hazards disproportionately in communities of color.


SOURCE:  Flipping the Script: White Privilege and Community Building by Maggie Potapchuk, Sally Leiderman, Donna Bivens, and Barbara Major (2005).


Related Resources:  Racism (scroll down alphabetically to the box for “Institutional Racism”)

Location: FUNDAMENTALS / Core Concepts

Movement Building

Movement building is the effort of social change agents to engage power holders and the broader society in addressing a systemic problem or injustice while promoting an alternative vision or solution. Movement building requires a range of intersecting approaches through a set of distinct stages over a long-term period of time. Through movement building, organizers can:

  • Propose solutions to the root causes of social problems.

  • Enable people to exercise their collective power.

  • Humanize groups that have been denied basic human rights and improve conditions for the groups affected.

  • Create structural change by building something larger than a particular organization or campaign.

  • Promote visions and values for society based on fairness, justice, and democracy.


SOURCE:  Julie Quiroz-Martinez, From the Roots: Building the Power of Communities of Color to Challenge Structural Racism (Akonadi Foundation, 2010), citing the Movement Strategy Center, which offers these further definitions.


Related Resources:  Movement Building

Location: PLAN / Change Process

Oppression

The systematic subjugation of one social group by a more powerful social group for the social, economic, and political benefit of the more powerful social group. Rita Hardiman and Bailey Jackson state that oppression exists when the following 4 conditions are found:

  • the oppressor group has the power to define reality for themselves and others,

  • the target groups take in and internalize the negative messages about them and end up cooperating with the oppressors (thinking and acting like them),

  • genocide, harassment, and discrimination are systematic and institutionalized, so that individuals are not necessary to keep it going, and

  • members of both the oppressor and target groups are socialized to play their roles as normal and correct.

Oppression = Power + Prejudice


SOURCE:  What Is Racism?” − Dismantling Racism Works (dRworks) web workbook.

Racial Inequity

Racial inequity is when two or more racial groups are not standing on approximately equal footing, such as the percentages of each ethnic group in terms of dropout rates, single family home ownership, access to healthcare, etc.


SOURCE:  Ibram X. Kendi, How To Be An Antiracist, Random House, 2019.

Racist Policies

A racist policy is any measure that produces or sustains racial inequity between or among racial groups. Policies are written and unwritten laws, rules, procedures, processes, regulations, and guidelines that govern people. There is no such thing as a nonracist or race-neutral policy. Every policy in every institution in every community in every nation is producing or sustaining either racial inequity or equity between racial groups. Racist policies are also expressed through other terms such as “structural racism” or “systemic racism”. Racism itself is institutional, structural, and systemic.


SOURCE:  Ibram X. Kendi, How To Be An Antiracist, Random House, 2019.


Related Resources:  Laws and Policies

Location: FUNDAMENTALS / History of Racism and Movements

For specific topics, also see PLAN / Issues

Reparations

States have a legal duty to acknowledge and address widespread or systematic human rights violations, in cases where the state caused the violations or did not seriously try to prevent them. Reparations initiatives seek to address the harms caused by these violations. They can take the form of compensating for the losses suffered, which helps overcome some of the consequences of abuse. They can also be future oriented—providing rehabilitation and a better life to victims—and help to change the underlying causes of abuse. Reparations publicly affirm that victims are rights-holders entitled to redress.


SOURCE:  International Center for Transitional Justice.


Related Resources:  Reparations

Location: PLAN / Issues

Structural Racism

  1. The normalization and legitimization of an array of dynamics – historical, cultural, institutional, and interpersonal – that routinely advantage Whites while producing cumulative and chronic adverse outcomes for people of color. Structural racism encompasses the entire system of White domination, diffused and infused in all aspects of society including its history, culture, politics, economics, and entire social fabric. Structural racism is more difficult to locate in a particular institution because it involves the reinforcing effects of multiple institutions and cultural norms, past and present, continually reproducing old and producing new forms of racism. Structural racism is the most profound and pervasive form of racism – all other forms of racism emerge from structural racism.

  2. For example, we can see structural racism in the many institutional, cultural, and structural factors that contribute to lower life expectancy for African American and Native American men, compared to white men. These include higher exposure to environmental toxins, dangerous jobs and unhealthy housing stock, higher exposure to and more lethal consequences for reacting to violence, stress, and racism, lower rates of health care coverage, access, and quality of care, and systematic refusal by the nation to fix these things.


SOURCE:

  1. Chronic Disparity: Strong and Pervasive Evidence of Racial Inequalities by Keith Lawrence, Aspen Institute on Community Change, and Terry Keleher, Applied Research Center, for the Race and Public Policy Conference (2004).

  2. Flipping the Script: White Privilege and Community Building by Maggie Potapchuk, Sally Leiderman, Donna Bivens, and Barbara Major (2005).


Related Resources:  Structural Racism

Location: FUNDAMENTALS / Core Concepts

White Supremacy

The idea (ideology) that white people and the ideas, thoughts, beliefs, and actions of white people are superior to People of Color and their ideas, thoughts, beliefs, and actions. While most people associate white supremacy with extremist groups like the Ku Klux Klan and the neo-Nazis, white supremacy is ever present in our institutional and cultural assumptions that assign value, morality, goodness, and humanity to the white group while casting people and communities of color as worthless (worth less), immoral, bad, and inhuman and “undeserving.” Drawing from critical race theory, the term “white supremacy” also refers to a political or socio-economic system where white people enjoy structural advantage and rights that other racial and ethnic groups do not, both at a collective and an individual level.


SOURCE: “What Is Racism?” − Dismantling Racism Works (dRworks) web workbook.


Related Resources:  System of White Supremacy and White Privilege and Addressing Hate and White Supremacy

Locations: FUNDAMENTALS / Core Concepts and PLAN / Issues